Shipping And Delivery

At Shivay Corporation, we understand the importance of receiving your orders promptly and efficiently. As a wholesaler based in Ahmedabad, Gujarat, we strive to process and ship your cleaning supplies and distilled water orders under our brand, SHIVAY GROUPS, as quickly as possible.

Processing Time:

• Orders are typically processed within 24-48 hours of receipt. Orders placed on weekends or holidays will be processed on the next business day1.

Shipping Time:

• Standard Shipping: We aim to deliver your order within 5-7 business days2.

• Expedited Shipping: For faster delivery, we offer expedited shipping options, with delivery in 2-3 business days1. Express Shipping is available to the mentioned states only : Rajasthan, Delhi, Haryana, Gujarat, Maharashtra, Karnataka, Telangana, Tamil Nadu, Andhra Pradesh, Kerala, West Bengal2. In case you are not from the above mentioned STATES, we recommend you to opt for FREE SHIPPING only2.

Shipping Carriers:

• We partner with reputable carriers such as UPS, FedEx, and USPS to ensure reliable delivery3.

Shipping Costs:

• Shipping rates are calculated at checkout based on the weight of your order and the delivery location.

Order Tracking:

• Once your order has shipped, you will receive a shipment notification email containing a tracking number, if available, for each package in your order3.

Important Information:

• Please ensure that your shipping address is accurate to avoid delays2. Shivay Corporation is not responsible for delays in delivery due to incorrect shipping details provided by the customer.

• Orders booked during any festival month, might be delay in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like, shortage of stock, overloaded shipments for delivery2.

• If you are not from the above mentioned STATES, we recommend you to opt for FREE SHIPPING only2.

• Shipped orders are not generally delivered on weekends or on the following major holidays: New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas3.

• In case of tampered/damaged or any suspicious mishandling of the parcel before receiving/final delivery, either kindly don’t accept the order or if accepted then leave the required remarks on the POD (Proof of Delivery) before signing of the parcel. Also, make a video/ & proof of the unboxing the parcel in any of the above circumstances, so necessary action can be taken against the said shipping partner2.

If you have any questions or concerns about your order, please don't hesitate to contact us.

This description provides customers with clear expectations regarding shipping and delivery.